Our Process

Transparent. Structured. No surprises.

Here is exactly what working with us looks like — from the first call to launch day and beyond. Five clear steps. No black box. No radio silence.

1
Week 1

Discovery Consultation

Before we write a single line of code or open Figma, we listen. We run a structured discovery session to deeply understand your users, your business goals, your constraints, and what success actually looks like for you. We ask the questions most agencies skip.

What happens in this step

  • Free 20 minute intro call to assess fit
  • Deep dive discovery session with your team
  • User research and stakeholder interviews
  • Technical feasibility and scope assessment
Project brief document Scope outline Budget estimate
2
Week 1 to 2

Product Validation and Planning

We validate the core idea before committing to a full build. This protects your budget and your timeline. We map user journeys, define the minimum viable feature set, and create a project plan with milestones, deliverables, and a realistic timeline. You approve everything before we move forward.

What happens in this step

  • User story mapping and journey definition
  • MVP feature prioritisation
  • Technology stack recommendation
  • Final project plan, budget, and timeline sign-off
User stories document Feature roadmap Signed project plan
3
Week 2 to 5

Design and Architecture

Before anyone writes production code, you will have seen exactly what we are building. We design wireframes, user flows, and full high-fidelity screens in Figma. In parallel, our engineers design the technical architecture so everything is solid before building starts. You approve both before we proceed.

What you get

  • User flow diagrams and information architecture
  • Wireframes reviewed and approved by you
  • High fidelity UI screens in Figma
  • Interactive prototype for user testing
  • Technical architecture document
  • Design system and component library
Figma designs Clickable prototype Architecture doc Design system
4
Ongoing Sprints

Engineering and Development

We build in two-week sprints with weekly check-ins. You always know what was built last week, what is being built this week, and what comes next. Clean, documented code throughout. No surprises on scope, timeline, or cost.

Our development rhythm

Weekly

Video call and written progress update

Fortnightly

Sprint demo, your team tests and gives feedback

Always

Slack access, 24hr response, shared Notion board

Working builds every sprint Test coverage Code reviews
5
Launch and Beyond

Launch and Scaling Support

We do not ship and disappear. Before launch we run full QA, performance audits, and accessibility checks. After launch we monitor closely for issues. We then support you as you grow: new features, scaling infrastructure, team handover, or ongoing retainer support.

Launch and post-launch includes

  • Full browser, device, and accessibility QA
  • Performance and security audit
  • Deployment and infrastructure setup
  • 30-day post-launch bug warranty
  • Full code handover with documentation
  • Scaling support as your user base grows
Deployed product Documentation Code handover Ongoing retainer option

Our Principles

The way we think about work

🧠

Understand first, build second

A week of research saves months of rebuilding. We never start before we understand the problem properly.

📣

Radical transparency

If something is behind, we tell you immediately. If we made a mistake, we own it. No cover-ups, no spin.

🔒

It is your product

Every line of code is yours. No vendor lock-in, no proprietary systems that only we can maintain.

Ready to start?

Book a free 20 minute discovery call. We will be honest about whether we are the right team for your project.

Book a Free Call